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Color Set
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67.658 Verifizierte Kundenbewertungen |
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Great product.I love the product. But I am unable to continue right now. So please put my accnt on hold. I am unsure when I will be able to continue. Thank you so .much. I enjoy the product. Kim L 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Unhappy with productWanted dark blonde with highlights and got dark blonde for roots only 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSmiley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
No me tardo muchoEstoy muy insatisfecha con el producto no me tardo mucho el tiente tengo dos semanas de habérmelo aplicado y no obtuve los mismos resultados ya se nota mis canas otra vez 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Muriel: Sentimos que el color no haya durado lo que esperabas. Por favor, revisa tus emails, te acabamos de escribir. |
Great workthe whole process was so easy, from shipping and receiving the order fast, following instruction, getting the result i want, and in top of all that my colorist was so cool and suggested something a bit different than my color but turned awesome. thank you team. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Spot onColour and coverage spot on - so gorgeous and unreal! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Longueurs trop claires cuivréesLongueurs cuivrées clair 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMartine M. - Merci pour vos commentaires. Nous sommes désolés d'apprendre que votre coloration n'a pas totalement répondu à vos attentes. Nous souhaitons trouver avec vous la couleur qui plaira. Nous allons vous contacter par email afin de vous aider. À très vite ! |
HorribleI have contacted E Salon 3 times, once the day I colored, again about a week later and then again with the “tell us” email. No response from anyone. The color did not do anything for grey coverage which was my biggest issue, it ended up being much lighter than it should have been and looks horrible. Much lighter than the color showed. It looks worse now than it did with grown out greys. It feels so damaged at this point and it did not feel this way before this color or after any other coloring I have done in the past which was at least a year before this coloring. Completely unsatisfied and just wanted them to remake a better color with the grey coverage it should have but nobody has responded or even bothered to email back to me reaching out 3 times since coloring. I love the ease of Esalon, the set up is great, but they missed the mark seriously this time and I would like it fixed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Dull color no shineI’m not happy with this color hair is dry dull no shine 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWillie - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Just okayThe ordering process was easy, my stylist was very helpful, and applying the color was easy, but the color is just okay. Usually when I color my hair or have it colored, there's a noticeable difference and my hair is shiny. I barely noticed any change and my hair is still dull. Plus, it faded super fast despite using products safe for color, never going in the sun, and washing my hair no more than 2 or 3 times per week. I don't think I'll be ordering again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMegan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Box said Medium Ash Blond, but hair is now Light to Medium AuburnMy hair had a nice shine and healthy texture when I started. The color was just as I wanted it, and I uploaded three photos to the website before my first order. The box arrived and stated it was a Medium Ash Blond. I applied the color exactly per the directions. My hair is now Light to Medium Auburn with very orangey roots. I am wondering if they hire colorblind "colorists" because in no universe would this be considered even close to what I requested. Additionally, the texture of my hair after using this product was extremely dry and somewhat brittle. I have never had issues with this when having my hair done at the salon, or even when I used grocery store box products long ago. Very disappointed, and I definitely do not recommend this product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEvelyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |