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Color Set
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67.658 Verifizierte Kundenbewertungen |
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Color was darker than what I wantedI love the packaging, it’s so cute and I really appreciate how personalized it was. However, the color is not the shade that I wanted, it’s much darker where as I wanted it much more light/blonde. Another error I noticed that I asked No ammonia since I have thin fine hair and did not want to damage my hair, however, when the box arrived, one bottle (roots) was No ammonia but the other bottle had ammonia. I also did not understand why roots color was semi permanent while the other one is permanent. However, the color is right, it’s the color that I wanted but the shade is different. The shampoo and conditioner are great btw! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Convenient and EasyThe convenience of using this hair color is almost as great as the product itself. Great, rich color that covers grays 100% and is relatively easy to use makes this hair color the one for me! Not having to choose between boxes in a store isle and having this product chosen for me is a huge bonus. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing!I have colored my hair twice now and had great results both times! The color distributed evenly and looks like I’ve been to the salon. I love that you can customize your own color with your stylist. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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OMG MY NATURAL RED HAIR IS BACK!I am so happy with my custom color because it turned out exactly how my naturally red hair was 10 years ago! I went through hxxx trying to get my natural color and totally messed up my hair. I was about to pay $450 to get my color back but then I tried esalon… I’m in tears to have my grays covered and my beautiful red hair again! THANK YOU ESALON! I am a forever customer! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Hair colorI was not happy with the red copper color. The color did not stick out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Communication is poorI emailed twice to get this amended and nothing was done. I cancel and I was still charged. I’ve finally called and had a refund but the shipping wasn’t and it’s £7. I had high hopes this for this but sadly I’ll be telling my friends to hold off. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Emma! We apologize for any misunderstanding with your Color Plan. Please check your emails, we just got back to you to help you further. |
ShameHad high hopes when l applied it on it seemed so much better than my usual one from Holland and Barrett. It’s been 2 weeks now and unfortunately my grey is coming back so I probably won’t reorder. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Sonia! We are sorry to hear that your greys were back after one week. Please check your emails, we just got back to you to help you further. |
Not the colour I requestedI am still I'm shock. I ordered a dark blonde copper. My hair is now dark brown with hint of red tones. It's nowhere near blonde anymore. I am truly so upset with the outcome It is nothing like the hair colour I chose. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHI Rebecca! We are sorry to hear that your custom blend hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Disappointed ResultsI was excited to try eSalon after everything I had been reading about it. I was impressed with the package I received with the separate items labeled and placed neatly in their respective locations. Everything that could possibly be needed was included. The instructions and application were very simple and easy to follow. I loved the resulting hair color. However, after the first week, I noticed the color was fading faster than I anticipated. By 2 weeks, so much I was wanting to color it again. Thinking i maybe was at fault with the color I selected, I.asked for a different shade. Again, color faded. I tried one more time, and color faded again. Yes, I used shampoo for color treated hair and a weekly treatment conditioner from eSalon for insurance of lasting color. I have a nice straw hat I wear to protect my hair and face when I’m the sun. I will be canceling my hair colors for the future. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSheilah - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
TerribleThis is the worst hair dye I’ve ever use since I’ve been dyed my hair for over 20 years. The color doesn’t stay. It washes out within a week. I do not recommend this. I recommend going to your nearest beauty store and continue buying the hair dye that you’ve been loyal to. Try something new, but I know I’m not gonna get my money back even though it says 100% guarantee. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnnette - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |