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Color Set
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67.658 Verifizierte Kundenbewertungen |
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Darker than beforeThis batch seems darker than it had been before. In general, I find it takes a lot for the water to run clear when wrenching out the color after the set time during the process. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Colour faded away quicklyI’ve got permanent colour but it faded away after 3-4 washes, every time I’d wash my hair the water was never clear, I can see so much product going down the drain. The colour is also much darker than I expected. Cancelling subscription after 2 orders😿 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Kate! We are so sorry to hear that your color has faded after a few washes. Please check your emails, your colorist has got back to you to help you further. |
Zero ColorI asked for a Cooper color. I was very clear when picking the color I wanted. For some reason, they decided to give almost no cooper at all so it's basically just an ashy blonde which is what I was trying to change AWAY from. Needless to say I'm super mad about this. Going to have to go BACK to the old fashion of buying from Walmart way because at least then the only one I have to blame is myself when it reacts badly with my hair. Save your money it's not worth it. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShawna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My box was delivered emptyI was looking forward to receiving a new product for my hair.But all I received was a empty box & a note from the post office saying it was damaged.So now what do I do, I have paid for it and I definitely don't want it try again so cancel any future orders 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nice colorI like the color, but what if I want to change it? Why is so hard, almost impossible to change the color? Why is so hard, almost impossible to cancel an order? 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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commande non reçuj’attends tout jour ma commande du avril, aucune commande reçu, je pensais que j'avais peut être prolongé le délais de livraison, mais je viens de rentrer sur mon compte et je vois bien que la commande devais partir le 4 avril, ou est ma commande svp? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorLove your color. Great product 7 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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New colorThe color now is perfect. Will be updating picture 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect!This was my first time ordering hair color from this company. I have been going to a salon for years. I decided to give this a try and I love it! They make it very easy to pick your color. Mine matched what I wanted perfectly! It came with all of the tools that made this very easy to apply. I will continue ordering for years to come. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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PerfectI had my hair professionally colored and needed a different color, I sent pictures and the new color you mixed was absolutely perfect...and I LOVE it! You truly do amazing work and I'm so thankful for your services...also...anything Kenra is the best, I wish you had their shampoo and conditioner, I would definitely order it from you 😊 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |