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Color Set
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67.669 Verifizierte Kundenbewertungen |
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Not the color I wantedMy hair was originally medium brown and I requested to go lighter to a dark blonde. The colorist messaged me and said with my skintone, I'd look better with an ash blonde color. The color turned out to be a medium/dark brown with significant red tones. Total opposite of what I wanted! I frequently added information via photos and commentary about how the color was fading as the weeks wore on. I was hoping to hear from the colorist as I added information but only just heard something via email today, when they were preparing the color to ship it out. Through my account I had requested to go lighter...again. The colorist told me my hair can't be lightened now with the color in it. I'm so confused and disappointed because I originally wanted to go lighter but now I can't. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKate - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great productLove easy to use 6 von 6 Personen fanden diese Rezension hilfreich. Du auch? |
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Awesome hair colour design!!!!This company believes in customer loyalty service and care!!! I highly recommend these people who create colours that last and are easy to apply!!! 11 von 13 Personen fanden diese Rezension hilfreich. Du auch? |
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Buen tonoBuen tono 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Beautiful and EasyBeautiful color and easy to apply! 5 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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Color setExcellente crème colorante 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Reds are hard to matchI don't want the color of CARROTS or A BURGUNDY, with that being said.....You guys nailed it! What's more important is that when it starts to fade, as all colors do, its very gradual. Thank you and here's to my next shipment. Trudy McElroy 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Nailed it the first timeI’ve been going to a salon for 25+ years but wanted to try something in between. I’m very picky and particular about the strawberry blonde shades I want. My first box came with 2 different color mixtures and I absolutely love them both. It’s perfect !! I will def keep using this product and may even be able to ditch the salon all together. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Didn’t cover my greyThis was my first time using esalon, I love the color, I love the way my hair looks and feels after I used the color but unfortunately it didn’t cover my grey and since the only reason I wanted to color my hair was to cover the grey, I don’t see a reason to buy it again. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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First time userDisappointed with overall colour 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Dawn: We are sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |