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Color Set
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67.669 Verifizierte Kundenbewertungen |
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FoncerBonjour, après avoir fait un effaceurs de couleur, j’ai fait la coloration cuivré. Malheureusement elle est trop foncé. Ma prochaine création, j’aimerais un ton beaucoup plus clair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelanie G. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre couleur soit plus foncée que prévu. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
Not the colour I asked forI asked for intense copper and got something completely different. I’ve also contacted to tell my colourist I wasn’t happy this was on Monday it’s now Friday and I haven’t even had a response - not a happy 1st time buyer 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Janet! I'm sorry to hear that your color wasn't right for you. Please check your emails, we got back to you to help you further. |
No me agrado el resutadoEs un producto muy bonito pero no cumple con las expectativas que pense no me pinto mis canas y la parte de abajo de mi pelo quedo muy negro no me gusto su producto no cubrio mis canas y eso que no tengo muchas. Como podria.cancelar todo con ustedes 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Patricia: Sentimos que no te haya gustado el resultado. Por favor, revisa tus emails, te acabamos de escribir para seguir ayudandonte. |
Love!Took us three tries to get the color I wanted, but now, I absolutely love it! It’s exactly what I asked for - a shade of red that looks completely natural. 😍 Thank you, esalon, for continuing to work with me! This is great. 😃 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Great!I was pleasantly surprised with the packaging and the results! The hair looks very natural, old highlights and the bits of the grey are coloured nicely, everything is blended together. I'm really happy with the service 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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AwesomeI like the slight change in color to reduce orange tones! The colorist listened to my concerns and delivered. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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I love it.My hair are very sofrt and the colour just amazing 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice colourNice and shiny colour but darker than I have thought 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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White hair not coveredI respected timing but white hairs not fully covered. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFrancesca - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! You are fully covered by our Color Happiness Guarantee, and we'd love to adjust your formulation for an increased coverage. Please, keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didnt change my hair colorSorry to say as the 1st order it was great and was the colour i wanted but for some reason It looks nothing like the colour i wanted and it didn't do the colour! My hair looks the same but maybe darker? Not satisfied at all ;( i was so looking forward to the mahogany to be thier :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLucy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |